Terms of Service

1. Introduction

These Terms of Service (the "Terms") govern your use of the ewakili.wengutu.com website and services (the "Services"). By accessing and using the Services, you acknowledge and agree to be bound by the following Terms. These Terms apply to the entire website and any API usage provided by Wengutu Solutions.

2. Privacy Policy

We are committed to protecting your privacy and complying with the Kenya Data Protection Act (2019). For information regarding the collection, use, share and protection of your personal data, please refer to our Privacy Policy located here.

3. Confidentiality

Your content is treated as confidential. Access to your files is strictly limited to authorized personnel or third-party partners who process your content in accordance with our Privacy Policy. Your content will not be disclosed to unauthorized parties unless required by law.

4. Registration and User Conduct

You must be at least 18 years old to register for and use the Service. By signing up for the Service, you will create a personalized account. You agree to promptly notify us of any unauthorized use of your account. Wengutu Solutions is not liable for any losses or damages resulting from the unauthorized use of your login credentials and/or account.

5. Use Restrictions

Your permission to use the Service is conditioned upon the following Use and Conduct Restrictions: You agree that you will not under any circumstances:

  • Process any content that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive.
  • Use the service for any unlawful purposes or to promote illegal activities.
  • Attempt to harass, abuse, or harm another person or group.
  • Use another user's account without proper authorization.
  • Provide false or inaccurate information when registering an account.
  • Interfere or attempt to interfere with the proper functioning of the Service.
  • Engage in any automated use of the system or take actions that may impose an unreasonable or disproportionately large load on our servers or network infrastructure.
  • Bypass any robot exclusion techniques or other measures we may have implemented to restrict access to the Service.
  • Use any software, technology, or device to scrape, spider, scan, crawl the Service, or to harvest or manipulate data.
  • Process malicious content intended to damage or disrupt the service or pose a risk to another user's browser or computer.

6. Third-Party Providers

We rely on third-party providers and partners for services such as chat functionality and document analysis. By uploading your documents, you acknowledge that these third parties may process your files for the purposes of delivering the requested services.

While we select trusted providers who adhere to strict confidentiality standards, we recommend that you exercise discretion and evaluate the sensitivity of the information you upload. We cannot be held liable for the actions of third-party providers and/or the user's failure to take necessary steps to observe discretion when uploading sensitive or confidential documents.

7. Intellectual Property

All content and materials on the website, including but not limited to text, images, and videos, are the property of Wengutu Solutions or its licensors and are protected by copyright law. You may not use, reproduce, distribute, or modify any of this content without the prior written permission of Wengutu Solutions. It’s strongly prohibited to use the Service and intellectual property for any form of infringement or related actions.

8. Modifications to the Terms

Wengutu Solutions reserves the right to change these Terms at any time at its sole discretion. The most current version of the Terms will always be available on the Wengutu website.

9. Termination

Wengutu Solutions may terminate your access to the Services at any time for any reason.

10. Entire Agreement

These Terms constitute the entire agreement between you and Wengutu Solutions regarding the use of the Services. These Terms supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written.